Bunny Shop FAQs

Hello beautiful! We’ve put together this helpful guide to answer all your questions about shopping with Bunny Shop. Whether you’re curious about our size-inclusive styles, delivery options, or returns, you’ll find the answers here!

About Bunny Shop

What kind of products does Bunny Shop offer?
We specialize in trendy, size-inclusive fashion for women! Our collections include:
  • Graphic Tees with fun, stylish designs
  • Midi Dresses for elegant everyday wear
  • Mini Dresses for those who love to show some leg
  • Plus Size Dresses and Tops designed to flatter all body types
  • Statement Skirts to complete your fashionable looks
What makes Bunny Shop unique?
We’re committed to bringing you:
  • Size-inclusive styles that celebrate all body types
  • Fast, reliable worldwide shipping (to most locations)
  • Trendy pieces at accessible prices
  • A seamless shopping experience from our closet to yours

Ordering & Account

How do I create an account?
You can create an account during checkout! Simply proceed to purchase and you’ll have the option to save your information for faster shopping next time.
What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All payments are processed securely.
How will I know my order was received?
You’ll receive an order confirmation email immediately after placing your order. If you don’t see it, please check your spam folder or contact us at [email protected].

Shipping & Delivery

Where does Bunny Shop ship?
We ship worldwide! However, we currently cannot deliver to some Asian countries and remote areas. If you’re unsure about your location, feel free to contact us before ordering.
What are my shipping options?
We offer two shipping methods:
  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipping (includes tracking and insurance)
  • Free Shipping: Via EMS for orders over $50, delivered in 15-25 business days after shipping

Pro Tip: Combine orders with friends to reach the $50 minimum and enjoy free shipping together!

How long does processing take?
All orders are carefully prepared by our team within 1-2 business days. You’ll receive a shipping notification email with tracking information when your package is on its way.
What if I need my order by a specific date?
Contact us at [email protected] as soon as possible after placing your order and we’ll do our best to accommodate your request!
Are there any additional fees for international orders?
Customs/duties may apply for international orders depending on your country’s regulations. These fees are the responsibility of the customer, but we’ll never surprise you with hidden fees from our side.

Returns & Exchanges

What is your return policy?
We want you to love your Bunny Shop pieces! You may return items within 15 days of receiving your order for a refund or exchange. Items must be unworn, unwashed, and in their original condition with tags attached.
How do I initiate a return?
Please email us at [email protected] with your order number and the items you’d like to return. We’ll provide you with return instructions.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. In those cases, we’ll provide a prepaid return label.
How long does it take to process my return?
Once we receive your return, please allow 3-5 business days for processing. You’ll receive an email notification once your refund has been issued.

Product Questions

Do you offer plus sizes?
Yes! We’re proud to offer a selection of Plus Size Dresses and Plus Size Tops designed to flatter and celebrate all body types.
How do I know what size to order?
Each product page includes detailed size charts. If you’re between sizes or need additional guidance, our customer service team is happy to help at [email protected].
Are your graphic tees true to size?
Our graphic tees are designed to have a comfortable, true-to-size fit. Check the specific product page for exact measurements, as some styles may have an oversized or fitted cut.
What’s the difference between your mini and midi dresses?
Our mini dresses typically fall mid-thigh for a playful, flirty look, while our midi dresses hit at or below the knee for a more elegant, versatile style. Product pages include exact length measurements.

Still have questions? We’re here to help! Contact our friendly customer service team at [email protected] or visit our website for more information.

With love and fashion-forward hugs,
The Bunny Shop Team