Bunny Shop Returns & Exchanges Policy

Last Updated: [Insert Date]

Hello beautiful fashion lover! We at Bunny Shop want you to be completely happy with your trendy graphic tees, fabulous dresses, and stylish skirts. If something isn’t quite right, our hassle-free returns policy is here to help!

✨ Our Promise to You

We accept returns and exchanges within 15 days of receiving your order. All items must be unworn, unwashed, and in their original condition with tags attached. Your happiness is our priority!

How to Return or Exchange

Step 1: Contact Us

Email our friendly customer care bunnies at [email protected] within 15 days of receiving your package. Use our handy template below to make it super easy!

Return/Exchange Request Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Bunny Shop Team,

I would like to request a [return/exchange] for my order #[Your Order Number].

Item(s) for return/exchange: [Product Name(s) and Size(s)]

Reason for return/exchange: [Brief reason – e.g., size doesn’t fit, changed my mind, etc.]

Preferred resolution: [Refund/Exchange for (specify desired size or product)]

Thank you!

[Your Name]

Step 2: Wait for Instructions

We’ll respond within 24 hours (usually faster!) with return instructions and your RMA (Return Merchandise Authorization) number. Please include this number with your return.

Step 3: Ship Your Return

Package your item(s) securely and ship to:

Bunny Shop Returns
2867 Jehovah Drive
Mount Jackson, US 22842

We recommend using a trackable shipping method as you’re responsible for return shipping costs (except for damaged/defective items).

Refund Information

Once we receive and inspect your return:

  • Refund Processing Time: 3-5 business days
  • Refund Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
  • Note: Original shipping fees are non-refundable

Exchange Information

For exchanges:

  • We’ll ship your new item once we receive the return
  • If the exchange item costs more, you’ll pay the difference
  • If it costs less, we’ll refund the difference

Special Cases

Damaged/Defective Items: Contact us immediately with photos – we’ll arrange a free return and replacement!

Final Sale Items: Some clearance or special promotion items marked “Final Sale” cannot be returned or exchanged. These will be clearly indicated on product pages.

International Returns

For our global fashionistas (excluding some Asian and remote areas):

  • Return shipping costs are the customer’s responsibility
  • Customs/duties fees are non-refundable
  • Please mark the package as “Returned Goods” to avoid additional charges

Need Help?

Our customer care bunnies hop to it faster than you can say “add to cart!” Email us at [email protected] with any questions.

With love and fashion-forward hugs,
The Bunny Shop Team